HOME > Privacy Policy > Response Procedures for Requests for Disclosure, etc.

We will reply to your request for disclosure, etc. of the retained personal data as follows:

1. When responding to requests made by you on your own behalf:

Delivery recipient, method and procedures

Delivery to you
Delivery by hand at the Enquiry Desk: Similarly to when making the request for disclosure etc., please present your personal identification documents.
By post: When the request for disclosure, etc. was made at the Enquiry Desk: By restricted recipient delivery (special type).*
By post: When the request for disclosure, etc. was made by post: By restricted recipient delivery (basic type).*

2. When responding to the request made by your legal representative:

Delivery recipient, method and procedures

Delivery to your legal representative who made the request
* We will not deliver our response to you directly.
Delivery by hand at the Enquiry Desk: Similarly to when making the request for disclosure, etc., we will require your legal representative’s personal identification documents and documents that verify the representative’s authority as a legal representative to be presented.
By post: When the request for disclosure, etc. was made at the Enquiry Desk: By restricted recipient delivery (special type).*
By post: When the request for disclosure, etc. was made by post: By restricted recipient delivery (basic type).*

3. When responding to the request made by your nominated representative:

Delivery recipient, method and procedures
* We will not deliver our response to you directly.

Delivery to you (the nominating person)
* We will not deliver our response to your nominated representative directly.
Delivery by hand at the Enquiry Desk: Similarly to when making the request for disclosure, etc., we will require your legal representative’s personal identification documents and documents that verify the representative’s authority as a legal representative to be presented.
By post: When the request for disclosure, etc. was made at the Enquiry Desk: By restricted recipient delivery (special type).*
By post: When the request for disclosure, etc. was made by post: By restricted recipient delivery (basic type).*

* For requests other than requests for disclosure of retained personal data We may send replies to requests for notification of the purpose of use, correction or suspension of use by ordinary post.

[About restricted recipient deliveries (special type)]
Once a mail arrival notice is sent from the post office to your address, the post office will call your telephone number indicated on the mail. During the call, you may elect to either receive the mail at the post office or to have the mail delivered to your address (in either cases, only you can receive the mail. When receiving the mail, you will need to present personal identification documents as specified by the post office.)
* Please understand in advance that we will place your telephone number on the envelope when using the above delivery service.

[About a restricted delivery (basic type)]
A mail arrival notice will be sent from the post office to your address. You may receive the mail at the post office by presenting your personal identification documents specified by the post office (you may not request the delivery of the mail to your address).
For more details on the restricted delivery service, please contact your nearest post office.

Related website: Japan Post Website
http://www.post.japanpost.jp/service/fuka_service/honnin/